Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. During peak seasons or product launches, processing times may be slightly longer — we'll keep you informed.
Domestic Shipping (United States)Â We offer standard and expedited shipping options at checkout. Delivery times vary by location:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Free standard shipping is available on orders over $75.00
International Shipping We ship to select countries worldwide. International delivery typically takes 10–21 business days depending on destination and customs processing. Please note that import duties, taxes, and customs fees are the responsibility of the buyer and are not included in your order total.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Multiple Shipments Some orders may ship in separate packages from different fulfillment locations. You will receive individual tracking numbers for each shipment.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date. We'll work with you to resolve the issue promptly.
Packaging Every Luxora order is carefully packaged to ensure your collectibles and gifts arrive in perfect condition.
Contact Us For shipping questions, reach us at support@urluxora.com or through our contact page.
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